Contact Us

With two locations in Tennessee, schedule your truck & equipment in for service today at the West Power Services location near you!

Scheduling with West Power Services is straightforward:

  • Call us directly to speak with a service advisor
  • Submit the contact form below and we’ll follow up promptly
  • Fleet customers can coordinate service through their regular account contact
  • Auto-Integrate services like Fleetio, Element, and Enterprise, and other similar programs users can request service directly through their system

For larger fleets, we’re happy to build a preventative maintenance plan and help manage service intervals so nothing falls through the cracks.

Need Immediate Assistance?

If you have a truck down or an urgent issue, call us directly so we can prioritize your situation.

 

Service Request

Already an existing customer? Please visit your customer portal to submit a request. If you need help accessing your customer portal, contact us.
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Drop-Off Instructions

During business hours, please check in at our front desk and a service advisor will assist you.

For after-hours drop-off, we offer a secure key drop box located at the front of the building. Leave your keys in the drop box and we will contact you the next business day to confirm your service needs.

What to Expect

At West Power Services, we believe scheduling truck, fleet, bus, or RV service should be simple, clear, and stress-free. Whether you manage a large commercial fleet or just need help with a single vehicle, our team is ready to make the process easy.

When you reach out to us, here’s what you can expect:

1. A Real Conversation

You’ll speak with someone who understands trucks — not a call center. We’ll ask a few questions about your vehicle, the issue you’re experiencing, and your timeline so we can recommend the right next step.

2. Clear Scheduling Options

We’ll review shop availability and schedule a time that works for you. For fleet customers, we can coordinate multiple vehicles and align service with your preventative maintenance schedule. If mobile service is needed, we’ll confirm location details and service minimums upfront — no surprises.

3. Transparent Communication

Before work begins, we’ll discuss the scope of service and provide an estimate when possible. If we discover additional issues during inspection, we’ll explain them clearly and get your approval before moving forward.

4. Efficient Turnaround

Our goal is to minimize downtime and get you back on the road as quickly as possible — without cutting corners. We value your time and your business.